Sitebase
Legal

Terms of service

These terms govern your use of Sitebase. By creating an account or starting a trial you agree to them. Last updated June 12, 2026.

1. Who you are contracting with

Sitebase is operated by [PLACEHOLDER: legal entity name], [PLACEHOLDER: registered address] ("Sitebase", "we"). Contact: hello@sitebase.dev.

2. The service

Sitebase lets you add embeddable features — forms, waiting lists, newsletter signups, testimonials, analytics, cookie banners, legal pages, and similar — to websites you own or manage, and gives you a dashboard to manage the data those features collect. The service is provided as-is and evolves over time; we may add, change, or retire features.

3. Accounts

You must provide a valid email address and keep it current — it is how you sign in and how we reach you. You are responsible for activity in your workspace, including activity by collaborators you invite. You must be at least 16 and able to enter a contract.

4. Trials, billing, and plan limits

  • Payments are handled by Polar as merchant of record; Polar's checkout terms apply to the payment transaction itself. Invoices, tax, payment methods, and cancellation are managed in Polar's customer portal.
  • New subscriptions start with a 14-day free trial. A card is required, and nothing is charged if you cancel before the trial ends.
  • Plans are priced by the number of websites you manage and include limits (websites, collaborators, data retention) shown on the pricing page. We may enforce fair-use limits on traffic and storage.
  • Plan changes are prorated. Fees already paid are non-refundable except where the law requires otherwise.

5. Your content and your responsibilities

Data collected through your embedded features (submissions, subscribers, testimonials, analytics) is yours. We claim no ownership and process it only to provide the service, under the Data Processing Addendum, which is part of these terms.

Because that data comes from your visitors, you are its controller. You agree to:

  • comply with the privacy laws that apply to you (GDPR, ePrivacy, CCPA/CPRA, CAN-SPAM, and similar), including having your own privacy policy and obtaining any required consent from your visitors;
  • not use Sitebase forms to collect special-category/sensitive data (health, political opinions, government IDs, payment card numbers, and similar);
  • only email subscribers who actually opted in, and honor unsubscribes;
  • only add websites you own or are authorized to manage.

6. Acceptable use

You may not use Sitebase to:

  • collect data deceptively or for phishing, spam, or harassment;
  • publish unlawful, defamatory, or infringing content through embedded features;
  • probe, overload, or disrupt the service or other customers' data;
  • resell the service itself (managing client websites on an Agency plan is fine and encouraged).

We may suspend or terminate accounts that violate these rules, with notice where practicable.

7. Our intellectual property

The Sitebase software, embed scripts, dashboard, and brand remain ours. We grant you a non-exclusive, non-transferable license to embed Sitebase features on your websites while you have an active subscription.

8. Termination and data deletion

You can cancel your subscription at any time via the billing page, and delete your workspace and account from the dashboard. Deleting a workspace permanently deletes its database, including all collected data, after which it cannot be recovered. If a subscription lapses we will retain your data for a reasonable wind-down period before deletion, and will make export available on request.

9. Disclaimers and liability

The service is provided "as is" without warranties of any kind to the extent permitted by law. We do not warrant uninterrupted availability. To the maximum extent permitted by law, our aggregate liability arising out of these terms is limited to the fees you paid us in the 12 months before the claim; neither party is liable for indirect or consequential damages. Nothing in these terms limits liability that cannot lawfully be limited.

10. Changes

We may update these terms; material changes will be announced by email or in the dashboard at least 14 days before they take effect. Continuing to use the service after that constitutes acceptance.

11. Governing law

These terms are governed by the laws of [PLACEHOLDER: governing law jurisdiction], and disputes are subject to the exclusive jurisdiction of the courts of [PLACEHOLDER: venue], without prejudice to mandatory consumer protections in your country of residence.

Note: this document is a working draft prepared for launch and has not yet been reviewed by counsel.